FAQ
Shipping
All stickers and zines are shipped via Canada Post Letter Mail. This means there is no tracking.
Art originals and prints are shipped via Canada Post parcel service. You will receive tracking information.
Expected delivery times are as follows:
- Canada: Approximately 3 - 7 business days. Please allow up to 10 business days.
- USA: Approximately 4 - 10 business days. Please allow up to 15 business days.
- Europe: Approximately 5 - 15 business days. Please allow up to 20 business days.
Store Currency
My store currency is set to US funds. If you'd like to know approximately how much that is in your own currency, please use the currency drop down menu at the top right of each page. My store processes payments in US dollars.
Returns
- Damaged or Defective Items Please contact me right away with details! Any claims for damaged or defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
- Wrong Address You must provide a correct and full address at the time of order. I cannot make corrections once your order has been sent (shipment usually happens within 1-2 business days of your order). You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
- Buyer's Remorse Our return policy doesn’t cover buyer’s remorse so we won’t be able to issue you a refund for the order once it has been sent. Thank you for understanding.
Copyright
All zines, stickers and art sold are Copyright © SLScheibe / RandomLeft. All rights reserved. Purchasing my zines, stickers and art does not transfer copyright.